Return Policy
We have a 10-day return policy, which means you have 10 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Items must be unworn and unwashed. Grooming products, pierced jewelery or swimwear (if the hygiene seal has been removed) cannot be returned for health and hygiene reasons.ย Shoes must be tried on indoors.
Items must have all tags attached.ย
ย All sales are final, non-cancellable and non-refundable
We're sorry but we are unable to offer a free returns service. Returns must be made at your own cost. Please return using a standard trackable service.ย
Youโll also need the receipt or proof of purchase.ย
To start a return, you can contact us at Julisvar@aol.com. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at Julisvar@aol.com.